The Ricoh Group embarked on a global rebranding process in 2006, standardizing the Ricoh brand in its subsidiary operations around the world. In July 2009 Gestetner underwent the name change to Ricoh. Today, Ricoh is a leading global provider of technology and services that help businesses be more productive and profitable. Ricoh Swaziland has sales consultants and service engineers who offer service and support throughout the Kingdom of ESwatini. As a global provider of technology that transforms business processes and document and information management, Ricoh helps businesses be more productive and profitable, through our expertise in our four core capabilities: Managed Document Services, Production Printing, Office Solutions and IT Services. Working with our customers, we adopt an end-to-end approach to improve and manage their document heavy processes. In streamlining or managing document-heavy processes on behalf of our customers, we adopt an end-to-end approach. We become a partner to our customers for the entire journey, from initial consultation and analysis, through to recommendations, training and implementation. And we continue to work with them post-implementation, to ensure continued improvement and success. We apply this approach through our four core support services: Managed Document Services Production Printing Office Solutions IT Services We also help businesses manage internal change as new document management systems are introduced.

Founded in 1983, 123mds began trading as an office automation and stationery supplier to businesses and schools in Gauteng, South Africa. With the rapid development of the digital age, 123mds has embraced the miracle and convenience of technology and now offers a complete Managed Digital Service that will completely revolutionise the way your office functions. 123mds has emerged from 30 years of combined print, office automation and software development experience and stands firm as the supplier of choice in the ever changing space that is Digital. What We Do 3 simple steps to a very efficient office environment. We assess, implement and manage (AIM) your digital office environment to ensure your company runs smoothy and efficiently. The digital world offers a company many challenges. With the right solutions, however and a holistic approach these can all be solved. Our first step is understanding our client’s business and processes. This is essential in addressing any issues you may face. With our 3 step approach we assess, implement and manage all things related to telecommunications, office automation and IT support. This leaves you free to concentrate on your core skills: running a successful business and seeing it grow. Our advantages: We offer you, and your company, the personalised service you deserve. A focus on small to medium enterprises means we understand your challenges. We’ve operated successfully since 1983. Now that’s good experience! Stick to the profession you know and we will honour to do the same by providing you with a safe and secure digital business platform. If your documents are simply not flowing or your comms are not speaking the correct language, allow 123mds the opportunity to take you through these three simple steps. That is our AIM. Strategy & Vision Statement 3 steps to a smarter office. Our AIM is to mange your digital environment…so you don’t have to. We see the complete picture from VOIP and Managed Digital Document Solutions to Off-Site IT Support. One service provider…one simple managed digital service...one solution! Mission Statement Unlocking the true value of your business by seamlessly managing the digital services that count. Company Values Building Together with Honesty and Respect. Business Goals & Objectives Our goal is to maintain close ties with the rapid advance in technology to ensure that your business is always managed on a powerful digital platform supported by the best products, partnerships and services the ITC industry has to offer. Growth Strategy By continuously diversifying our product and service offerings, we endeavour to build a partnership with many different ITC suppliers. This powerful synergy will satisfy the specific digital requirements of your business. Your business is your business and the efficiency of the digital platform on which it functions is our business. Products & Services Kyocera, Riso and Samsung - Printers, copiers, multifunctional printers, duplicators and high speed colour printers. High quality Japanese brands that will never let you down. DIgital Software Solutions - Hard Core Software tools tailored to suit your business. Data, VOIP and PABX - Digital Communication and PABX Solutions. IT Services - First Level Off-Site IT support Business Competitiveness If the digital product that we provide is not good enough for our business, then it will simply not be good enough for your business. Our dynamic business is continuously at the forefront of the office technology space and has great pleasure in testing the best brands to ensure the perfect fit. Quality Policies We AIM to make high quality products and services available to you, in a tailored solution, that is supported by a network of powerful business partnerships.

Itec provides world class print management solutions together with award winning print and photocopy devices. We also provide PABX solutions to suit all needs, large or small. Products we sell include Konica Minolta Lexmark Samsung MITEL Toners and other consumables.  Itec is a leading provider of solutions in document management and printing, production printing and corporate communications, distributing and providing services to leading and award-winning industry brands in Mozambique. Since 1996, we have been specifically providing adapted technological solutions that allow Clients to simplify their operations, thus allowing for more efficient management and greater cost control. Years of experience and an innovative approach have allowed us to build a robust operation in the approximately 47 countries where we have representation. Our unwavering offer of products and services is also based on the partnerships we have established with some of the best-of-breed technology service providers. Itec Solutions Mozambique 47 offices in sub-Saharan Africa and 7 offices in the UK 35 Customers in Mozambique, 136 printers distributed in the Mozambican territory Headquarters in Maputo and representation in Beira, Tete and Nampula Specialized National Human Capital Importer and distributor of renowned and world-renowned brands

Leading distributor for quality products in IT, Office Automation and Stationery. A Ramco Group company, Sai Office is leading distributor of IT, Stationery and Office Automation products with a presence in Kenya, Uganda, Tanzania and Rwanda. We represent brands such as APC, Epson, Brother, D-Link, Fellowes, Rexel, Kensington, Carnation, Ortea and Excel in the IT and Office Automation sector. In Stationery, we represent OfficePoint and SkoolPoint in addition to Helx and Pelican. Reliable Products at an Affordable Price!! Sai Office Uganda was established in 2010 and is a leading distributor of Stationery and Office products to a wide range of clients from large corporates to small and medium scale businesses. East African Market Distribution We are a member of Ramco Group, which was founded in 1948 with over 50 companies across East Africa, employing over 4,000 people. Sai Office comprises of 5 companies (Office Technologies Ltd, Officemart Ltd, Seal Honey, Lino Stationers and Sai) which mainly focus on IT accessories, Stationeries, Office Automations, Air Conditioners and Office Furnitures.

Coastal Image Technologies Limited opened its doors to the public at large and was incorporated to meet the ever rising need of office technological advancement dealing in commodities for some of the world’s leading brands such as HP, Kyocera Mita, Epson, Dell, Canon, Asus and Sony and more. Laptops Desktops Printers Copiers Inks Cartridges Coastal Image Technologies Limited is a customer-focused provider of end to end next generation IT & Solutions and Services. We are involved in Sales & Services of IT & Copier Maintenance and Consulting. We also have specialize in Networking and CCTV Installation Services across various infrastructures with deep expertise across a broad range of technologies. Our line of business deals with Photocopiers, Branded Computers and Laptops, Printers, Copier parts and consumables, Printer and Copier Services, Original HP, EPSON, Canon, Lexmark Cartridge and Ribbons, Guaranteed Re-Manufactured HP Cartridges, Shredders, Laminators, Binding and Fax Machines and Computer Accessories.